Privacy

• What we keep: the letter you upload, your name, email and phone (if you give it), your code, and visits to this site with your code.
• Why: to prepare your pack, send it to you, and answer you.
• Where: files are stored with our hosting provider. Payments are handled by Stripe; we never see your card number.
• Sharing: we don't sell or share your data. Packs are prepared with AI tools that process your records only to make your pack.
• Mailing list: our letters use public records: TCEQ notices of violation and state-reported drinking-water records (EPA SDWIS). To get no more letters, use /stop.
• Delete: write to help@novfixer.com and we delete your files.